Privacy Policy

Last update: Jun 11th, 2025

At Downtown Engineers, your privacy matters to us. Whether you're exploring our site or reaching out about our services, we want you to feel confident that your personal information is treated with care and respect.

This Privacy Policy explains what kind of information we collect, how we use it, and how we keep it safe. By using our website https://dwteng.com, you agree to the practices described here.

1. What We Collect

When you visit our website or contact us, we may collect some basic details like:

  • Your name
  • Email address
  • Phone number
  • Any message or information you send through our contact form

We also collect technical information like your IP address or how you use our site, which helps us improve the experience for all visitors.

2. How We Use Your Information

We use the information you provide to:

  • Get back to you when you contact us
  • Deliver the services or information you’ve requested
  • Improve our website and how we communicate
  • Occasionally share updates or promotions (only if you’ve opted in)

We don’t sell or rent your information—ever.

3. Text Messages & Phone Communication

If you give us your phone number, we might contact you via text or call to follow up on your request or provide updates about our services.

  • Message frequency may vary
  • Standard message/data rates may apply
  • You can opt out anytime by replying “STOP”
  • Need help? Reply “HELP” or email us

We never share your phone number or SMS consent with third parties for marketing.

4. Cookies & Analytics

Like most websites, we use cookies and analytics tools to understand how visitors use our site. This helps us improve the layout, content, and functionality.

You can disable cookies anytime through your browser settings if you prefer not to be tracked.

5. When We Share Information

We only share your personal information with trusted partners who help us operate our website, communicate with you, or deliver services. These providers are required to keep your data secure and only use it for these limited purposes. We never sell your information to anyone. We may also disclose information if required by law.

6. For Job Applicants

If you apply for a job with us, we may collect additional details like your resume, work history, or references. This information is used strictly for hiring and internal review—nothing more.

7. Keeping Your Data Safe

We use industry-standard tools and best practices to protect your data. While no system is 100% secure, we work hard to make sure your information stays safe and private.

8. Your Choices

You can always:

  • Ask us what information we have about you
  • Request that we update or delete it
  • Opt out of emails or texts at any time

Just get in touch using the contact info below.

9. Other Websites

Sometimes our site links to third-party websites (like manufacturers, partners, or articles). We’re not responsible for their content or privacy practices, so we recommend checking their policies before sharing information.

10. Updates to This Policy

We may update this policy from time to time. If we do, we’ll post the new version here with the updated date at the top. If anything major changes, we’ll do our best to let you know.

11. Get in Touch

Have a question about your information or this Privacy Policy? Reach out anytime—we're happy to help.

Downtown Engineers

📧 Email: contact@dwteng.com

📞 Phone: +1 347 446 2997

🌐 Website: https://dwteng.com